Shipping & Returns
Lizzie Loves ships worldwide. You can choose from tracked or non-tracked options. Shipping is FREE on UK orders over £20.
Royal Mail 48 (orders under £20) - £2.95
Royal Mail 48 (orders over £20) – FREE
Royal Mail 24 Tracked (orders under £20) - £7.95
Royal Mail 24 Tracked (order over £20) - £5.95
EMERGENCY SAME DAY DELIVERY
We know how urgent it can be, so if you live within the M25, please do contact us at email@example.com. We can look into using a courier to get some to you as quickly as possible.
Standard Non tracked £9.99
Standard Tracked £20.00
If for any reason you’re dissatisfied with your purchase, we will gladly offer a refund on all products returned to us within fourteen days of your receipt, provided they are returned in their original packaging, in an unopened and unused condition.
Please be aware that due to EU hygiene regulations we cannot offer a refund, replacement or exchange on items returned in non-saleable condition.
- Please email firstname.lastname@example.org with your order number and details of which product/s you would like to return.
- Customer Services will send you a RMA form.
- Please complete the RMA form, and return with the products to the address below. Please ensure that you get proof of postage.
Unit 11, Carlton Place,
- We will refund your product as quickly as possible by sending the money back to your original payment method. If your card has expired in the mean time you need to email us at email@example.com to arrange a different refund method.