Home / Shipping & Returns

 

SHIPPING

Lizzie Loves ships worldwide. You can choose from tracked or non-tracked options. Shipping is FREE on UK orders over £20.

UK

Royal Mail 48 (orders under £20) - £2.95

Royal Mail 48 (orders over £20) – FREE

Royal Mail 24 Tracked (orders under £20) - £7.95

Royal Mail 24 Tracked (order over £20) - £5.95

EMERGENCY SAME DAY DELIVERY 

 We know how urgent it can be, so if you live within the M25, please do contact us at hello@lizzie-loves.com. We can look into using a courier to get some to you as quickly as possible.

INTERNATIONAL

Standard Non tracked £9.99

Standard Tracked £20.00

 

RETURNS

If for any reason you’re dissatisfied with your purchase, we will gladly offer a refund on all products returned to us within fourteen days of your receipt, provided they are returned in their original packaging, in an unopened and unused condition.

Please be aware that due to EU hygiene regulations we cannot offer a refund, replacement or exchange on items returned in non-saleable condition.

Returns process;

  1. Please email hello@lizzie-loves.com with your order number and details of which product/s you would like to return.
  2. Customer Services will send you a RMA form.
  3. Please complete the RMA form, and return with the products to the address below.  Please ensure that you get proof of postage.

Lizzie Loves.

Returns Dept.

Unit 11, Carlton Place,

Shire Hill,

Saffron Waldon.

CB11 3AU.

  1. We will refund your product as quickly as possible by sending the money back to your original payment method. If your card has expired in the mean time you need to email us at hello@lizzie-loves.com to arrange a different refund method.